Clearing up common error after installing Endnote on OS X.
**Word was unable to load an add-in**
Your add-in isn’t compatible with this version of Word.
Please contact the add-in provider for an update.
(EndNote CWYW Word 2016.bundle)
* Start by quitting Word altogether.[^1]
* Open a Finder window.
* Navigate to `/Library/Application Support/Microsoft/Office365/User Content/Startup/Word`
* Click **Go** from the menu bar and select **Go to Folder…** and paste the above path
* Delete the file **EndNote CWYW Word 2016.bundle**
* Relaunch Word and open a document
![Image of error window](/uploads/2018/05/19/endnote_add-in.png “Image of error window”)